Ryan is deeply devoted to pioneering DEIA, CX accessible calling experiences for individuals within the Deaf and Hard of Hearing community. Born Deaf and raised in a Deaf family, Ryan’s formative years were enriched by attending multiple Deaf schools and culminated in completing his Business Administration degree at the esteemed Gallaudet University.
This early exposure to communication and customer experience challenges fueled his unwavering commitment to making a difference in the lives of the Deaf and Hard of Hearing community. His passion for advancing inclusivity and equal opportunities has been instrumental in creating positive transformations in the communication landscape.
The Deaf Community and DEIA & CX Initiatives - FEB 2024
This briefing will provide education for government personnel of common challenges the 11.5 million deaf and hard of hearing citizens face in terms of engagement, inclusion, and customer experience, as well as review emerging technologies that can be utilized at the point of service.
FREE